Tasks are awesome!

TASKS

Tasks are key on 9TEAMS. Tasks break down your 9TEAMS document into actionable steps. Tasks can be to-dos, questions, requests for validation, conversations, … Tasks have been kept as simple as possible. Tasks always have at least a name, an owner and a due date. 

Tasks are always linked to topics or steps.

 

Whenever you are in a task, you can navigate back to the context where it was created by using the 'breadcrumbs' below the task description.

  1. link to overview of all project documents (memos, issues, requests & scenarios) where this task has been linked to
  2. link to project document (memo, issue, request& scenarios) where this task has been linked to
  3. link to project document (memo, issue, request& scenarios) AND topic where this task has been linked to

 

TASK OPERATIONS

The following operations are possible on tasks

  • Change task due date
  • Change task name
  • Change task description
  • Mark task as done DONE/TODO
  • Attach/remove files
  • Assign as task owner
  • Assign as task requester
  • Assign as task watcher
  • Comment to task

 

Organization visitors have limited access to tasks. In case they are the owner of a task they can do the following operations

  • Change task due date
  • Mark task as done DONE/TODO
  • Attach/remove files
  • Assign as task owner
  • Assign as task requester
  • Assign as task watcher
  • Comment to task

 

In case they are only watcher of a task, they can do the following operations

  • Attach/remove files
  • Comment to task

 

TASKS NOTIFICATIONS

When performing key updates to a task, the owner, requester and all assigned watchers are being notified by means of a comprehensive e-mail message. Key updates include:

  • Change task due date
  • Change task name
  • Mark task as done DONE/TODO
  • Attach files
  • Assign as task owner
  • Comment to task

We don't want to spam you and task updates should remain relevant at all times. Hence, notifications are only being sent out after 5 minutes of inactivity on a task. So, only after 5 minutes without task updates the task update notification is being sent out. The notification message will indicate the field value before and after the change.

 

TASK OVERDUE NOTIFICATION

In case a user has overdue tasks, a notification message is being sent by e-mail at 9am to inform the user on all his or her overdue tasks. Links are clickable and will direct the user to the task or the related document and topic.

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